Privacy Policy

Druid Heritage Designs respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Who We Are

Druid Heritage Designs is a sole trader business based in Ireland.

Address:
1 Tyrone, Kilcolgan, Co. Galway, H91 K8H0

All enquiries should be made via the contact form on our website.

For the purposes of data protection law, Druid Heritage Designs is the data controller of your personal data.

2. What Information We Collect

We may collect and process the following information:

Personal Information

  • Name

  • Email address

  • Phone number (if provided)

  • Shipping and billing address

Order Information

  • Details of products purchased

  • Payment method (processed securely by third-party providers—we do not store full payment details)

Technical Data

  • IP address

  • Browser type and device

  • Pages visited and usage data (via analytics tools)

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you regarding your order or enquiry

  • Provide customer support

  • Improve our website and services

  • Comply with legal obligations

We only collect the data necessary to provide these services.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

  • Contract – to fulfil your order

  • Legal obligation – to comply with tax and accounting requirements

  • Legitimate interests – to improve our services and customer experience

5. Payment Processing

Payments are processed securely through trusted third-party providers. We do not store your full card details.

Depending on your payment method, your data may be processed by providers such as:

  • Visa

  • Mastercard

  • American Express

  • Klarna

These providers handle your data in accordance with their own privacy policies.

6. Sharing Your Information

We only share your data where necessary, including with:

  • Delivery providers such as An Post and DPD

  • Payment processors

  • Website and hosting providers

We do not sell or rent your personal data to third parties.

7. International Transfers

As we ship worldwide, your data may be transferred outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place in line with GDPR requirements.

8. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil your order

  • Comply with legal and tax obligations

  • Resolve disputes

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise any of these rights, please contact us via our website.

10. Cookies & Tracking

Our website uses cookies to:

  • Improve functionality

  • Analyse website traffic

  • Enhance your browsing experience

You can control or disable cookies through your browser settings. A separate Cookie Policy will provide more detail.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately.

A Final Note

We value your trust. Any information you share with us is used solely to deliver a smooth, reliable experience—from order to delivery—while respecting your privacy at every step.